Books while you work
Clients book on WhatsApp at 21:00 or 07:00 and get an instant answer — in English, isiZulu, Afrikaans or whatever they speak. Real open slots only; the server checks every one.
BookingsThe AI front desk — for salons & beauty
Your hands are in foils. Induna takes the booking.
It answers your WhatsApp at 22:30 when the salon is dark — offers real open slots with the right stylist for the right amount of time, takes the deposit, and reminds her so she actually arrives. You stay the artist. It keeps the book.
Durban, South AfricaPOPIA-first — hosted in SAEnglish · isiZulu · Afrikaans +
From R1 450 a month including VAT
The bookings you lose are the ones you never saw.
A great salon is bespoke: the cut is hers, the colour formula is hers, the chair she trusts is hers. We believe the front desk should be bespoke too.
IndunAI is a private AI front desk that lives on your business WhatsApp. Book a demo and we show you the assistant on your own questions. It is then set up around your salon on its own instance: your WhatsApp number is connected in Meta's own window from the dashboard, the website chat is one line of code, and your treatments, prices and hours are drafted from your price list or website for you to check before anything is saved. From then on it answers every enquiry the way you would, at any hour, in the language your client speaks.
It remembers that Thandi always does Mrs Naidoo's colour. It knows a trim from a full balayage — and books two hours for one, thirty minutes for the other. And it never posts or promises anything on your behalf without your approval. Bespoke, discreet, always awake.
DMs at 22:00, answered at lunch
She messaged you last night, heard nothing, and booked somewhere else this morning. Speed is the whole game.
No-shows eat your Saturday
An empty chair earns nothing. Most no-shows aren't rude — they just forgot, and nobody reminded them.
Mid-colour, phone ringing
You can't take a booking with gloves on. So the booking waits — or walks.
“It never sleeps, never forgets, never puts a client on hold.”
A front desk that keeps the book
The repertoire — current work, always on display.
A diary per stylist
Every chair has its own calendar. Colour blocks two hours, a trim thirty minutes — you set the durations, the diary stays honest, double-booking becomes impossible.
The DiaryReminders that cut no-shows
Every booking gets a friendly reminder before the appointment, on the same WhatsApp thread she booked in.
No-showsDeposits, gracefully taken
For the treatments you choose, Induna asks for a deposit at booking and confirms the chair only when it lands — so an empty Saturday slot stops costing you money.
No-showsRebooking nudges for regulars
Six weeks since her last colour? Induna drafts the “time for a touch-up?” message — you approve it, she books, the chair stays full.
RegularsReviews after the visit
Happy clients get asked for a Google review while the blow-wave is still perfect.
RegularsKnows when to hand over
Complaints, refunds, anything sensitive — you pick the topics it never touches, and it brings you in. You can take over any chat, anytime.
DiscretionA WhatsApp chatbot with front-desk manners.
Your clients already message the salon on WhatsApp. Induna answers on that same number, in the same thread, so nobody downloads anything or learns a new way to book.
Call it an AI agent for salons or a WhatsApp AI chatbot. What matters is what it does after the hello: it can open with a short menu of your own as taps, offers the open times as one “Choose a time” list, and answers voice notes as well as typed messages, in the language your client writes in.
You stay in charge of every chat. With WhatsApp’s coexistence option you keep the WhatsApp Business app on your phone, and the moment you reply to a client yourself, Induna steps back in that chat. It comes back when you tell it to, or a set number of minutes after your last reply, if you choose.
Ask for the price list and it goes whole, in one message, exactly as you wrote it. A colour correction can start with your own consultation form, handed over as a button, and a photo of her hair is kept for you to look at. Induna does not look at it or price from it.
AI automation for salons, one switch at a time
Reminders
Up to four reminders before the appointment, at the hours you choose, on WhatsApp.
Confirm, or free the chair
If you switch it on, she is asked to confirm. A no frees the slot for someone else, and silence is raised with you.
Aftercare in your words
Two hours after the appointment ends, by default, your own aftercare guide, with only a short note written around it.
A review request
One ask per booking for a review, with your own review link, sent between 09:00 and 20:00.
Rebooking drafts
Six weeks after her last visit, by default, a draft invitation back, which waits for you to press Send.
Each of these stays off until you switch it on. How the booking side works is on AI appointment booking, the no-show arithmetic is on cutting no-shows, and the WhatsApp side in general is on WhatsApp AI chatbot.
Tonight at 22:30, somewhere in Durban, a woman will try to book highlights.
The salon that answers first gets her — and keeps her. Message Induna on WhatsApp and see how it answers: in seconds, in your language, at any hour. It will ask what your salon does, answer your questions about IndunAI and book a demo.
Message Induna on WhatsAppQuiet questions, honest answers.
Does each stylist get their own diary?
Yes — every stylist has their own calendar, and clients can ask for a specific person. Double-booking a chair becomes impossible.
Can it handle treatment durations?
Yes. You set a duration per treatment — 30 minutes for a trim, two hours for highlights — and availability accounts for it automatically.
Does it work for spas and beauty therapists?
Yes. A spa or beauty studio books the same way: each therapist has their own diary, each treatment its own length, and a massage, facial or wax lands in the right person's calendar. Reminders and the review request work the same.
Will it spam my clients?
No. Reminders only go to booked clients, and rebooking nudges wait for your approval. Once you add your review link, a client gets one review request after each appointment.
Do clients need to download anything?
No — it's plain WhatsApp, the app they already use all day. If you have a website, the same chat can live there too, and a WhatsApp link in your Instagram bio opens it.