Books while you work
Clients book on WhatsApp at 21:00 or 07:00 and get an instant answer — in English, isiZulu, Afrikaans or whatever they speak. Real open slots only; the server checks every one.
BookingsThe AI front desk — for salons & beauty
Your hands are in foils. Induna takes the booking.
It answers your WhatsApp at 22:30 when the salon is dark — offers real open slots with the right stylist for the right amount of time, takes the deposit, and reminds her so she actually arrives. You stay the artist. It keeps the book.
Durban, South AfricaPOPIA-first — hosted in SAEnglish · isiZulu · Afrikaans +
14-day trial, no card
The bookings you lose are the ones you never saw.
A great salon is bespoke: the cut is hers, the colour formula is hers, the chair she trusts is hers. We believe the front desk should be bespoke too.
IndunAI is a private AI front desk that lives on your business WhatsApp. Sign up and your own instance is live in minutes, already loaded with the treatments, hours and tone a salon runs on when your answers say that is what you run, with the prices left blank until you set them. Then a free onboarding session, about an hour with us, finishes it: your durations, your stylists, your prices, and your WhatsApp number connected with you by hand, because that part is not self-service yet. From then on it answers every enquiry the way you would, at any hour, in the language your client speaks.
It remembers that Thandi always does Mrs Naidoo's colour. It knows a trim from a full balayage — and books two hours for one, thirty minutes for the other. And it never posts, promises or sends anything on your behalf without your approval. Bespoke, discreet, always awake.
DMs at 22:00, answered at lunch
She messaged you last night, heard nothing, and booked somewhere else this morning. Speed is the whole game.
No-shows eat your Saturday
An empty chair earns nothing. Most no-shows aren't rude — they just forgot, and nobody reminded them.
Mid-colour, phone ringing
You can't take a booking with gloves on. So the booking waits — or walks.
“Less than one colour client a month — and it never sleeps, never forgets, never puts a client on hold.”
The arithmetic of an empty chair
The repertoire — current work, always on display.
A diary per stylist
Every chair has its own calendar. Colour blocks two hours, a trim thirty minutes — you set the durations, the diary stays honest, double-booking becomes impossible.
The DiaryReminders that cut no-shows
Every booking gets a friendly reminder before the appointment, on the same WhatsApp thread she booked in.
No-showsDeposits, gracefully taken
For the treatments you choose, Induna asks for a deposit at booking and confirms the chair only when it lands — so an empty Saturday slot stops costing you money.
No-showsRebooking nudges for regulars
Six weeks since her last colour? Induna drafts the “time for a touch-up?” message — you approve it, she books, the chair stays full.
RegularsReviews after the visit
Happy clients get asked for a Google review while the blow-wave is still perfect.
RegularsKnows when to hand over
Complaints, refunds, anything sensitive — you pick the topics it never touches, and it brings you in. You can take over any chat, anytime.
Discretion
Tonight at 22:30, somewhere in Durban, a woman will try to book highlights.
The salon that answers first gets her — and keeps her. Message Induna on WhatsApp and see how it answers: in seconds, in your language, at any hour. It will ask what your salon does and set your own free trial up right there in the chat. The diary it fills after that is yours.
Message Induna on WhatsAppQuiet questions, honest answers.
Does each stylist get their own diary?
Yes — every stylist has their own calendar, and clients can ask for a specific person. Double-booking a chair becomes impossible.
Can it handle treatment durations?
Yes. You set a duration per treatment — 30 minutes for a trim, two hours for highlights — and availability accounts for it automatically.
Will it spam my clients?
No. Reminders only go to booked clients, and rebooking nudges and marketing are drafts that wait for your approval. Nothing is sent without you.
Do clients need to download anything?
No — it's plain WhatsApp, the app they already use all day. If you have a website or Instagram, the same chat can live there too.