The AI front desk — for SA plumbing teams
IndunAI answers your WhatsApp day and night, books the job into your real diary, sends the plumber who's already working in that area — and gets the invoice out when the job's done.
Interactive — 20 seconds
Pick what the customer says. See exactly how Induna answers on your behalf — and what it does behind the scenes.
Who's closest to the Umhlanga call-out? You shouldn't have to scroll a group chat to find out.
A geyser change blocks the full three hours — you set the duration per service, so the diary never lies.
Real distance, geocoded — the man already on a job two streets away gets the call, not the one across town.
Mark who carries the phone this week. Emergencies route to him; everything else waits politely for morning.
Address and time straight onto the right plumber's calendar, plus a WhatsApp heads-up. No relay race.
Induna quotes your call-out fee and your prices exactly as you load them. Anything else becomes a quote you price yourself. It never invents a number — and neither do we.
First
A demo
Then
Your instance
The price
R1 450 a month including VAT
+ R2 500 once-off setup
VAT invoices, EFT and card payments via PayFast. Your data lives in Johannesburg and leaves with you.
The AI proposes; the server checks the diary. It cannot offer a slot that doesn't exist or double-book a man.
Loaded prices get quoted. Everything else becomes a quote request you price yourself.
For the jobs you choose, Induna collects a deposit before the booking is confirmed. No-shows stop costing diesel.
Rebooking nudges are drafts until you approve them. Sensitive topics hand over to you.
A private instance in Johannesburg, built POPIA-first. Take over any chat, anytime. Your customer list you can export yourself from the dashboard; bookings, chats and invoices we hand over as a full download on request, and we'll delete the lot whenever you ask.
We'd rather show you the agent working than quote happy strangers. These are worked examples of the exchanges it handles, in the words your own customers would see.
My geyser just burst, water everywhere 😭 Can someone come tomorrow at 10?
Eish — sorry! 10:00 is already taken tomorrow, but I can do 11:00 or 12:00. Which suits you?
11 works. 14 Chartwell Dr, Umhlanga
Booked ✅ Sipho will be there at 11:00 — he's already on a job in Umhlanga that morning, so you're on his route.
🎤 Voice note — 0:19 (transcribed: "the bathroom tap won't close, it's dripping the whole night…")
Got you — a dripping mixer is usually a washer or cartridge. I can book Thursday 08:00 or Friday 14:00, call-out fee R450 quoted upfront. Which works?
Job complete ✅ Your invoice for the geyser replacement is attached — R4,850 incl. VAT, exactly as quoted. Pay by EFT or card. Thanks for choosing Mabaso Plumbing!
That was fast, thank you 🙏
Pleasure! If everything's flowing happily, a Google review would mean a lot to the team ⭐
Want to hear it for yourself? Message Induna on WhatsApp: it answers in seconds, asks a few questions about your business, answers your questions about IndunAI and books a demo.
Yes. Voice notes are transcribed and answered like any other message — most emergency customers don't type.
Only the prices you load. Anything not on your list becomes a formal quote that you price yourself. It never invents a number.
Yes. Every team member gets their own calendar, and the server assigns each job to whoever is free — preferring whoever is already working in that area that day.
No. IndunAI answers on the WhatsApp number you already advertise on your bakkie, your flyers and your Google profile.
The next burst geyser is already coming
Book a demo and we show you the assistant on your own questions. It is then set up around your business on its own instance, from R1 450 a month including VAT. Your WhatsApp, finally answered.
Book a demo