Answers on WhatsApp
Every no-power message gets an instant, helpful reply — at 06:30, on Sunday, while you're three floors up. English, isiZulu, Afrikaans, isiXhosa.
IndunAI — the AI front desk · Durban ZA
The AI front desk for electricians.
No power at 06:30 — the first electrician to answer gets the call. IndunAI answers your WhatsApp around the clock, books fault-finds and installs into your real diary, sends whoever's already in that area, and invoices when the job's done.
K
Khumalo Electricalonline — replies in
seconds
Half the house has no power and the DB board keeps tripping. Can someone come today??
That sounds urgent — I can have someone there today at 09:00 or 11:30. Which works for you?
9am please. 8 Oak Ave, Morningside
Booked ✅ Lindiwe will be there at 09:00 — she's already on a job in Morningside that morning.
Worked examples, not testimonials
On the tools all day. Booked all night.
These are worked examples of the exchanges it handles, in the words your own customers would see.
06:31 — first on the road · dispatch by real kilometres
Sunday · 07:14 · voice note
🎤 0:16 — “…the geyser has no power and we've got guests, please…”
Got you — I can book an emergency call-out this morning at 08:30, or a standard slot tomorrow at 10:00. Which works?
Voice notes transcribed · answered like text
24/7
On duty — office hours book the diary, after hours triage & on-call dispatch
Never off the tools · never off the phone
Tuesday · 16:52 · job done
Job complete ✅ Invoice for the DB board replacement is attached — exactly as quoted. Pay by EFT or card.
Lekker, paid. Thanks for the quick turnaround 🙏
Pleasure! If everything's humming, a Google review would mean a lot ⭐
Invoice + review · no admin evening
The collection — everything it runs for you
A front desk that knows a fault-find from a rewire.
Durations per job type
Fault-find, COC, new DB board, full rewire — each service has its own duration and availability accounts for it. No more impossible days.
Dispatch · by kmWhoever's already there
Each electrician has their own diary. The Morningside call goes to whoever's already in Morningside — geocoded kilometres, not vibes.
You price the big jobs
Rewires and installs become quote requests you price yourself. Induna sends your number back in the same chat — it never guesses.
No admin evening
Finished jobs become branded invoices with your banking details — sent automatically, or held for your one-click approval.
Reminders & reviews
Fewer no-shows on quoted work, and a Google review request after every finished job — that's how you outrank the competition.
The server verifies
The AI proposes; the server checks the real diary. It cannot invent a slot, invent a price, or post anything without your approval.
Message Induna and judge it yourself: it answers in seconds, asks what your business does, and sets your own free trial up right there in the chat.
Message Induna on WhatsApp ↗Free for 14 days. Starts right now.
The full service on your real number. Yours goes live minutes after you sign up, and a free onboarding session, about an hour on a call or WhatsApp, sets up your services, call-out fees, team and hours with you, and we connect your WhatsApp number with you by hand. No card. No contract. If it doesn't book for you, walk away.
Start my free trialYou could be answering at 06:31 by this time tomorrow.
Straight answers.
Can it handle emergency versus routine work?
Yes — you define the services, their durations and travel buffers. Urgent fault-finds and long installs live in the same diary without colliding, and after-hours emergencies route to your on-call electrician.
Will it quote my prices?
Only the prices you load — call-out fees included. Bigger jobs become formal quotes that you price yourself. It never invents a number.
Each of my electricians runs their own diary — supported?
Yes. Everyone gets their own calendar, and the server assigns jobs to whoever is free — preferring whoever is already in the customer's area that day.
Do I need a website?
No. It works entirely on the WhatsApp number you already put on your van and your flyers.