Business platform, South Africa
Run your whole business in one place, with an AI agent built in
Bookings, the diary, your customers, invoices and payments, promotions and the team's sign-ins, on one dashboard. In front of it, an AI agent answers your WhatsApp and website chat at any hour, books into the same diary and hands a person the conversations that need one.
Shown on a made-up business. The demo runs fictional customers, so you see every screen without anybody's details on it. Built and hosted in South Africa.
Made-up business
Today14 appointments
Booked by the AI agent6
Waiting for a person1 chat
Paid todayR7 840.00
Low stockBrow tint, 2 left
Reminders sentInvoice paidPromotion approved
A made-up day. The diary, the customers and the money are the same records the AI agent books into.
One system
What the platform does.
Each piece is switched on per business, so you start with what you need and add the rest when you are ready.
The diary
One board for the whole team, coloured by service. Drag a card to move it and the server checks the new time is really free. It records who made each booking and who moved it, and syncs with Google Calendar, any CalDAV calendar and GoHighLevel.
Customers
One profile per customer: every appointment, what they spent, cancellations and no-shows with the reason, the services and products they had, and a Rebook button. Your own labels on a person, which the AI never reads.
Reminders and no-shows
Reminders before the appointment, a are you still coming? question that frees the slot on a no, and a waiting list that offers a freed time to the first person waiting.
Invoices, quotes and payments
Invoices and quotes with VAT, a checkout with a tip line, and card payment links through your own PayFast or Yoco account. Deposits can hold a slot until they are paid. Your bank statement is matched to unpaid invoices, and your accountant gets a payments export.
Promotions
A WhatsApp promotion to your customers, worded with you, approved by Meta and sent when a person presses Send. Anybody who types STOP stops getting them.
Forms and consent
Your own forms, filled in on the customer's phone from a link in the chat, kept as a PDF on their record. A policy shown on the message that asks, and a record of who accepted it.
Stock
Products received, used at a visit and counted, on a ledger nobody edits. A low count tells you once. Load your stock from an Excel sheet.
Your team
A sign-in for each person, the owner choosing who sees the figures, an authenticator code for anybody who wants one, and a record of who changed what.
On your phone and computer
The dashboard installs as a phone app and a desktop app, with a pop-up for a new chat or a hand-off and the unread count on the icon.
The AI agent
The front desk is part of the same system.
Most booking software waits for the customer to find the booking page. IndunAI starts at the first message.
The AI agent answers your WhatsApp Business number, the chat bubble on your website and your email, at any hour. Facebook Messenger and Instagram direct messages too, once your Page is connected. It answers from the facts and prices you approve, offers times that are really free in your diary, books them and sends the confirmation.
Anything on your no-go list, and anything it cannot answer from your approved facts, goes to a person on your team. When somebody on the team replies, the agent steps back.
Inside the dashboard there is a second assistant, for you: ask it for today's diary, who still owes you, or to move an appointment, and every change waits for your yes. More on the dashboard assistant.
Where it stops
What it does, and what it does not do yet.
We would rather you hear this here than find it out after you have moved.
What it does
The AI agent on WhatsApp and your website, the diary, customers, reminders, forms, invoices, quotes, payment links and promotions, stock and the team's sign-ins.
What it does not do yet
Gift vouchers, memberships and packages, staff commission and payroll, and a public marketplace listing are not part of it today. Answering ordinary phone calls is coming soon, and so is connecting your own AI tools to it over MCP.
What it costs
From R1 450 a month including VAT for up to 300 conversations, plus a once-off R2 500 setup, or R4 995 a month fully managed. Meta's WhatsApp fees are separate. See the plans.
POPIA
Your customers' details stay yours.
Each business has its own instance, hosted in Johannesburg, with its own privacy policy, terms and PAIA manual. The AI model that writes the agent's replies runs outside South Africa, so we do not claim the conversations never cross the border. POPIA and AI chatbots has the rest.
See your business on it, on a made-up one.
A demo runs a fictional business from the first WhatsApp message to the paid invoice.
FAQ
Fair questions.
What is the IndunAI business platform?
One dashboard for a business that takes bookings: the diary, customers, reminders, invoices and quotes, payment links, WhatsApp promotions, stock and the team's sign-ins. In front of it, an AI agent answers WhatsApp and website chat and books into the same diary.
Is it only an AI chatbot?
No. The AI agent is the front of it. Behind it are the diary, the customer records and the money, so the booking the agent makes is the same appointment you invoice from.
Can customers pay online?
Yes, by card through a payment link on your own PayFast or Yoco account. A deposit can hold a slot until it is paid, and a customer who pays at the desk is recorded as paid.
Can we keep our current calendar?
Yes. It syncs with Google Calendar, any CalDAV calendar and GoHighLevel. Outlook and Microsoft 365 cannot be connected today.
What does it not do?
Gift vouchers, memberships and packages, staff commission and payroll, and a public marketplace listing are not part of it today. Answering ordinary phone calls is coming soon, and so is connecting your own AI tools to it over MCP.
Where is the information kept?
Each business has its own instance, hosted in Johannesburg. The AI model that writes the replies runs outside South Africa, so we do not claim the conversations never cross the border.
Can we see it before we decide?
Yes. Book a demo and we show you every screen on a made-up business with made-up customers.
The business platform, one piece at a time.