The AI receptionist, South Africa
An AI receptionist that answers the messages you are losing.
IndunAI is an AI receptionist for South African businesses. It answers customers on WhatsApp and on your website 24/7, books appointments into your real calendar, sends reminders, prepares quotes and invoices, and drafts marketing that waits for your approval. R1 450 a month including VAT, with a 14-day free trial.
No sign-up needed to try it. The live demo is at /demo, the medical version at /medical, and the bubble in the corner of this page is the same assistant answering for us.
online, replies in seconds
Hi, do you have anything open tomorrow afternoon?21:12
We do. Tomorrow 14:00 or 15:30 are both open. Which suits you?21:12
Tomorrow 14:00Booked for 14:00. You will get a reminder in the morning, and you can move or cancel it right here in this chat.21:13
An illustration of the pattern. The times come out of your own diary and the server checks a slot is still free before it is offered.
The job description
What an AI receptionist actually does all day.
The messages a South African small business loses are predictable: the 21:00 one, the one during a job, the weekend one. An AI receptionist answers those on the channel the customer already used, and then does the admin that follows.
Answers and books
On WhatsApp and your website, in the same minute, at any hour. Appointments go into your real calendar, per service and per staff member, and two people can never take the same slot.
Reminds and follows up
Reminders on the channel the customer actually reads, review requests after the job, and a nudge for the conversation that went quiet. None of it needs anybody at a desk to remember.
Quotes, invoices, drafts
Prices come only from your own price list, invoices are computed by the server, and marketing is drafted for you to approve. Nothing publishes itself.
Why it can be trusted with a diary
The AI proposes. The software verifies.
The difference between an AI receptionist and a chatbot is what happens after the reply. Here, the things that matter are checked by software rather than trusted to the model.
Slots are claimed, not guessed
Availability is read from your calendar, and the booking write is a claim the database grants once. The AI never decides on its own that a time is free.
Prices come from your list
Loaded figures are quoted exactly as you wrote them, and anything not on the list becomes a quote request a person prices.
Hard questions go to a person
You set the no-go topics. Anything on that list is handed over with the whole conversation attached, and you can step into any chat and take over yourself.
Your data stays yours
One isolated instance per business in a Johannesburg data centre, your own privacy notices in your own name, and conversations never used to train models.
The price, on the page
Less than a day of a receptionist's salary. Per month.
IndunAI costs R1 450 a month including VAT, which covers AI usage for up to 125 customer conversations a month, with a 14-day free trial, no card needed, and done-for-you setup at R2 500 once-off.
R1 450 / month, including VAT
- Everything included: 24/7 answering, bookings, reminders, quotes, invoicing, marketing drafts
- 14-day free trial, no card needed, free onboarding session included
- AI usage for up to 125 customer conversations a month, then R250 per extra 100
- Done-for-you setup, R2 500 once-off, if you would rather hand over your price list
- Your branding only on the paid plan, and it is month to month, cancel anytime
The whole price list, including how Meta's WhatsApp fees work and what pushes a job into a custom quote, is published at AI receptionist pricing in South Africa. Needs that go past the receptionist, a specific workflow, a document your business generates, a CRM your team lives in, are custom AI agent builds, priced per project by IndunAI, a South African AI company in Durban.
FAQ
Fair questions.
What does an AI receptionist cost in South Africa?
IndunAI is R1 450 a month including VAT, which covers AI usage for up to 125 customer conversations a month; past that it is R250 for every extra 100 conversations. There is a 14-day free trial with no card needed, and done-for-you setup is R2 500 once-off. For comparison, a month of the assistant costs less than a day of a receptionist's salary.
Whose WhatsApp number does it answer on?
Your own business number. Customers message the number they already know and see your business name; replies just come instantly. Connecting it is one tap in the dashboard, which opens Meta's own window, and you can bring your own number or take a new one there.
Does it work on my website as well as WhatsApp?
Yes. A chat bubble goes on your website with one line of code, and it is one conversation across both: somebody who starts on your site and carries on over WhatsApp is not made to start again.
What happens when it does not know the answer?
It hands the conversation to a person with everything already asked, and your team gets the alert. You set the no-go topics, and the things that matter are checked by software rather than trusted to the AI: appointment slots are verified against your real calendar, prices come only from your own price list, and invoices are computed server-side.
Where does my customers' data live?
In your own isolated instance in a Johannesburg data centre, with its own database and its own privacy policy, terms and PAIA manual published in your business's name. Conversations are not used to train models. Replies are generated by an AI provider outside South Africa under terms that say content is not used for training.
Put it on your number and see what it catches.
The trial is 14 days, free, and your assistant is running minutes after you sign up. Or start with the live demo and ask it the questions your customers ask you.
The plain-English guides, written the same way: what is documented, what is not, and how to check it yourself.